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Customer Service



Personalization Cost
 
Personalization is $6.00 per an item,  unless otherwise noted.  If there is an additional it will  appear as you select your item.  Some items have additional costs due to the vendor.
 
Monogramming Etiquette
 
Individual Monogram
When selecting a monogram for an individual it should appear
FIRST NAME, LAST NAME, MIDDLE NAME
Nancy Kelly Smith would appear NSK
 
Couple Monogram
When selecting a monogram for a couple it should appear
 First Initial of wife, Last Name Initial, First Initial of husband
Nancy & Kevin Smith would appear NSK
 
Single Initial
Another popular monogramming option is to select a single initial.  When selecting an idividual initial it should be the first name for a single person and
the first or last name for a married person
 
Shipping Information

Please allow 7-10 days for your order to be shipped.  If an item is on back ordered or will take longer to ship, you will be notified of an anticipated ship date.  If you need an item overnight there will be an increase in shipping charges.
 
Please allow 3-4 weeks for our Hampton Beach Baskets. 

Some of our items ship directly from our vendors and will arrive at separate times in different shipments. We will keep you posted on shipping dates.

Total

Shipping/Handling Charges

up to $24.99

$6.00

$25.00 - $44.99

$7.50

$45.00 - $74.99

$9.50

$75.00 - $99.99

$11.50

$100.00 - $149.99

$14.00

$150.00 - $299.99

$20.00

$300.00+

$25.00

2 day -Additional $19.99
Overnight-Additional $35.00 
Return Policy
 
We gladly return your (non-monogrammed) items within 14 days of receiving your item.  Custom made items, personalized items, and monogrammed items are final sale.
 
Please submit your request via our "contact us" button and write RETURN in the subject line.  A customer service representative will contact you in 24 hours.
 
 
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